Terms of Use

Terms of Use - Classy Mandarin

1. Acceptance of Terms

By accessing, purchasing, or using any digital products or online coaching services provided by Classy Mandarin ("we," "us," or "our"), you ("you" or "user") agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, do not access, purchase, or use our digital products or online coaching services.

2. Services

We offer digital products (e.g., ebooks, audio files, video lessons) and online coaching services related to learning Spoken Chinese. The specific details of each product or service, including pricing and duration, will be provided at the point of sale or agreement.

3. Use of Digital Products

  • Personal Use Only: All digital products are licensed to you for personal, non-commercial use only. You may not share, distribute, resell, modify, or create derivative works from our digital products without our prior written consent. Any unauthorised use may result in legal action. 
  • Copyright: All digital products are protected by copyright and other intellectual property laws. We retain all rights, title, and interest in and to the digital products.

4. Online Coaching Services

  • Scheduling: Coaching sessions will be scheduled at mutually agreed-upon times.
  • Cancellation Policy: You must provide at least 24 to 48 hours' prior notice to reschedule or cancel a coaching session. Failure to provide timely notice will result in forfeiture of the session and no refund will be issued.
  • Conduct: You agree to participate in coaching sessions respectfully and professionally. We reserve the right to terminate coaching services if your conduct is deemed inappropriate.
    We will provide you with a comprehensive outline of the online Chinese coaching terms and conditions before your lessons begin.

5. Non-Refundable Policy

All sales of digital products and online coaching services are final. No refunds will be issued, except in our sole discretion in extraordinary circumstances. This policy is clearly stated at the point of sale. Please carefully consider your purchase before completing the transaction.

6. Disclaimer of Warranties

We make no warranties, express or implied, regarding the effectiveness of our digital products or online coaching services. While we strive to provide high-quality materials and instruction, individual results may vary. We do not guarantee that you will achieve any specific level of fluency in Spoken Mandarin.

7. Limitation of Liability

To the fullest extent permitted by applicable law, we will not be liable for any indirect, incidental, special, consequential, or punitive2 damages arising out of or related to your use of our digital products3 or online coaching services.

8. Governing Law

These Terms are governed by the laws of the location where the service is provided, without regard to conflict of law rules.4

9. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be posted on this page and will be effective immediately upon posting.5 Your continued use of6 our digital products or online coaching services following the posting of changes constitutes your acceptance of the revised Terms.

10. Contact Information

If you have any questions about these Terms,7 please contact us at: contact@classymandarin.com

11.  Entire Agreement

These Terms constitute the entire agreement between you and Classy Mandarin regarding the use of our digital products and online coaching services and supersede all prior agreements and understandings, whether written or oral.